Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help the site remember information about your visit so pages load faster, features work properly, and your preferences are saved. At Heaps o Wins Casino, we use cookies to improve your experience, protect your account, and deliver offers that matter, while giving you control over what is stored on your device.

How we use cookies to improve site functionality, security, and speed

Cookies let us keep you logged in, secure your session, and reduce repeated steps during play and deposits. They support core functions like verifying your account, protecting against fraud, and making sure transactions complete smoothly. Performance cookies help pages load faster and reduce server errors, so gameplay feels smoother on desktop and mobile. We treat security-related cookies as essential for safe access and fast withdrawals.

Types of cookies you may encounter

We use several types of cookies, each with a clear purpose:

• Essential cookies — Required for account login, secure transactions, and basic site functions. Disabling these may prevent you from signing in, claiming bonuses, or completing deposits and withdrawals.
• Functional cookies — Remember your language, display preferences, and game settings so your session is tailored to you.
• Performance and analytics cookies — Measure how pages are used so we can improve layout, load times, and content. These cookies help us spot and fix issues faster.
• Marketing cookies — Help deliver relevant promotions and offers, and measure campaign effectiveness. These may be set by advertising or affiliate partners.

Cookies can be session-based (deleted when you close your browser) or persistent (remain for a set time to remember preferences across visits).

Third-party cookies and external services

Some cookies come from third parties we work with, such as analytics providers, payment processors, customer support tools, and marketing partners. These services may set their own cookies to provide analytics, process payments, or serve ads and promotions. We do not control third-party cookie practices, so their privacy policies apply to those cookies.

Consent and cookie banners

When you first visit, you may see a cookie banner asking for your preferences. You can accept all cookies, customize what you allow, or reject nonessential cookies. Your consent controls which nonessential cookies are stored. Essential cookies are required for core functions and may be enabled by default. You can change your choices at any time through your browser settings or our cookie preference tool if available. All use of cookies is subject to our terms and conditions.

How to manage, disable, or delete cookies

You can manage cookies directly from your browser or device. Changing cookie settings may affect site features, including account access, deposit flows, and personalized offers. Below are general steps for common browsers; consult your browser’s help resources for precise instructions.

• Chrome — Go to Settings, Privacy and security, Cookies and other site data, then choose your preference.
• Firefox — Open Options, Privacy & Security, Cookies and Site Data, then manage or clear data.
• Safari (macOS and iOS) — Go to Preferences or Settings, Privacy, then manage website data or block cookies.
• Edge — Open Settings, Cookies and site permissions, then adjust cookie handling.

For mobile apps, check the app’s settings or your device privacy settings to manage tracking and storage.

How cookie preferences affect site features

Disabling nonessential cookies may stop targeted offers, limit personalized game recommendations, and reduce the accuracy of analytics used to improve site performance. Disabling essential cookies may prevent signing in, claiming bonuses, or completing deposits and withdrawals. If you choose to block cookies, you can still browse many pages, but some features will be restricted.

Updates to this policy

We may update this Cookie Policy to reflect changes in technology, regulations, or our services. When changes are material, we will post the updated date and, where appropriate, display notice on the site. The current version was last updated on July 18, 2026.

Questions, concerns, and how to contact us

If you have privacy-related questions about cookies or data handling at Heaps o Wins Casino, email our support team at support@heapsowins.com. You can also review our main site information to learn more about our policies and how they work with your account.

Your privacy and the security of your account are priorities for us. We encourage you to review this page periodically, set cookie preferences that match your comfort level, and reach out if you need help adjusting settings or understanding how cookies affect your play.